Privacy policy

Welcome to The Mane Clique. We’re so pleased to have you in our space.

Your trust means the world to us, and with that comes our promise to honour your privacy with the same care we put into every box we curate.

This privacy notice is designed to keep things transparent and reassuring—an elegant overview of how we collect, use, and protect your personal information. It’s part of our website’s terms, but more than that, it’s a reflection of our respect for you.

Thank you for choosing us to be part of your hair journey.

Personal Data Protection Policy

Last Updated: 9th October, 2024

At The Mane Clique, we prioritise your privacy and the protection of your personal information. This policy outlines how we handle your personal data and is integrated into our website's terms and conditions.

By using our website, www.themaneclique.com (the "Website"), or accepting our terms and conditions, you consent to the practices detailed in this policy.

Commitment to Privacy

At The Mane Clique, we are dedicated to safeguarding your Personal Data, in accordance with the Data Protection Act 1998. This policy details the types of personal data we collect, the measures we take to secure it, and our commitments regarding its use.

When you provide us with your personal data, we will give you the option to opt in or out of receiving information about our services or products. You can update your preferences at any time by contacting us via email.

Types of Information We Collect

We collect personal information from various sources, including:

1. Service and Product Transactions: Information you provide when signing up for our services, which may include your name, contact details, hair and product preferences, payment information, and bank details.

2. Customer Enquiries: Data from your communications with us, helping us understand your usage of our services.

Purpose of Information Use

Your personal information is vital to our operations, and we will use it for specific purposes, including:

- Identifying you when you reach out to us.

- Offering tailored accounts, services, or products based on your data and information from third-party agencies.

- Managing and communicating regarding your accounts, services, and products.

- Conducting marketing analysis and customer profiling.

- Preventing and detecting fraud.

- Sending you communications about our products and services, unless you have opted out.

- Keeping you informed about membership benefits and promotions related to our services.

- Monitoring communications for quality assurance.

- Conducting checks with fraud prevention agencies.

We will not disclose your personal data to third parties except as outlined in this policy.

Disclosure of Information

Your personal information may be shared in the following scenarios:

- Business Transfers: If The Mane Clique is acquired, your personal data may be part of the assets transferred.

- Legal Obligations: We may disclose your information if required by law or in legal proceedings.

- Service Providers: We may share your data with trusted partners who assist in our operations, bound by strict agreements to protect your information.

Data Security

We implement robust security measures to protect your personal data, including:

- Encryption: We use Secure Sockets Layer (SSL) technology to secure data during transmission.

- Limited Disclosure: Only the last five digits of your credit card number will be shown when confirming orders, with full details sent securely to the payment processor.

- Physical and Digital Safeguards: We maintain strict controls over access to your personal information and may require proof of identity before disclosure.

Communication via Internet

If you contact us online, we may send you updates regarding our services. You have the option to opt out of these communications upon initial data provision or at any time by emailing us.

External Links

Our website may feature third-party advertisements and links. We do not share your personal information with these external sites, and we encourage you to review their privacy policies.

Additional Information

If you have questions or comments about this policy, please reach out to our Data Protection Manager at themanecliqueteam@gmail.com.

We may update this policy periodically without prior notice. We encourage you to check this page regularly for any changes.

If you wish to access or correct your personal information, please contact us at themanecliqueteam@gmail.com. There may be a nominal fee for processing your request.

Your Rights

You have the right to:

- Access the personal data we hold about you.

- Request corrections to any inaccuracies.

- Opt out of marketing communications.